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Luxury Flats

BLOCK MANAGEMENT

At Twin Property Group, we understand that effective block management isn't just about bricks and mortar; it's about people. Whether you're a renter, a landlord, or an investor in Kent or South East London, we're committed to delivering a service that prioritises your peace of mind. We ensure full compliance with all relevant regulations, putting safety first in everything we do. We believe in transparent costings, so you always know where your money is going. Our comprehensive maintenance service, delivered largely in-house, guarantees that repairs are completed in a timely manner. We take an empathetic approach, working tirelessly to ensure the well-being of all building occupants, not just the interests of landlords. We strive to create harmonious living environments for everyone. Renters, if you're experiencing issues in your building, don't hesitate to reach out – we're here to help improve your living experience. For landlords and investors, we offer a dedicated, professional service that maximises your investment while fostering positive community living.

Services
Beyond Maintenance: Proactive Block Management

Financial Management

  • Service charge collection.

  • Ground rent collection.

  • Budget preparation and management.

  • Account management and financial reporting.

  • Managing service charge expenditure.

Property Maintenance

  • Routine maintenance and repairs.

  • Planned preventative maintenance.

  • Emergency repairs.

  • Grounds maintenance (gardening, landscaping).

  • Cleaning of communal areas.

  • Lift maintenance.

Legal & Compliance

  • Ensuring compliance with leasehold law.

  • Health and safety compliance (fire safety, etc.).

  • Compliance with building regulations.

  • Risk assessments.

  • Asbestos management.

Insurance Management

  • Arranging building insurance.

  • Managing insurance claims.

Resident & Communication Management

  • Handling resident enquiries and complaints.

  • Providing regular updates to residents.

  • Dispute resolution.

  • Communication between freeholders and contractors.

Administrative Services

  • Company secretarial services (for RMCs and RTMs).

  • Contractor management.

  • Record keeping.

  • Site visits and inspections.

Building Services

  • Managing security systems.

  • Managing communal lighting.

  • Managing waste disposal.

  • Managing entry systems.

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