ABOUT
Twin Property Group
Twin Property Group is a family-run lettings and property management and maintenance company.
Our Managing Director, James Cussens, has over 20 years experience in delivering services in the property market and has gained a wealth of knowledge and expertise.
We keep up-to-date with all industry and legislative changes, ensuring we are always providing accurate advice. We pride ourselves on being a trustworthy agency, focusing on you - the customer.
We provide all aspects of property management, property maintenance and property redevelopment. This means we can provide an all-encompassing service, making letting your property as pain-free as possible. We take the hassle out of property ownership, whether you're selling, letting,managing a block, or developing your portfolio. With our expert team by your side, you can be confident your property is in safe hands.
Our service offering is unique, as we are an Estate and Letting agent that is available in a wide area including London and the South East of England; you will benefit from one Account Manager looking after your portfolio, no matter whereabouts your properties are based.
Our packages are tailored to suit your individual needs and there's no obligation to stay with us.
Our company ethos is to provide unrivalled customer service to all our customers, whether you are a landlord or not.
So... why should you choose us, Twin Property Group, for your lettings and other property management needs? Here are just a few reasons:
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Personalised service: we don't believe in a one-size-fits all approach. Every customer, property and situation is unique and we treat it this way.
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Experience and expertise: with years of experience in the property market, we bring a wealth of knowledge to help you navigate the complexities of property and lettings management.
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Trustworthy and transparent: Honesty and integrity is at the core of our business values. We believe in clear communication and keeping o you informed every step of the way.
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Family values: we ensure we treat each person who contacts us as we would our own family members; we're not just building a business; we're building lasting relationships with you.
WHY CHOOSE US?
ACCREDITATIONS
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The Property Ombudsman:
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This independent redress scheme provides a fair and impartial resolution to disputes between property professionals and consumers.
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Why it's important: It offers you peace of mind, knowing that if any issues arise, there's an independent avenue for resolution, ensuring fairness and accountability
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Client Money Protect:
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CMP is a client money protection scheme that safeguards your funds held by us.
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Why it's important: It guarantees that your money is protected against misappropriation or fraud, providing financial security and confidence when entrusting us with your funds
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Zoopla:
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Zoopla is one of the UK's leading online property portals.
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Why it's important: Being a Zoopla member increases the exposure of properties we sell or let. This increased exposure brings a much wider audience to our clients properties, increasing the chance of a sale or letting. It also shows we are a serious and active agent within the property market.
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Information Commissioner's Office (ICO):
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The ICO is the UK's independent authority upholding information rights in the public interest, data privacy for individuals and data openness.
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Why it's important: Registration with the ICO demonstrates our commitment to handling your personal data responsibly and in compliance with data protection laws. It assures you that we take data privacy seriously and implement appropriate measures to safeguard your information.
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In the complex world of property, trust and reliability are paramount. That's why we place immense value on our accreditations, demonstrating our commitment to upholding the highest professional standards. These accreditations provide you, our clients, with the assurance that we operate ethically, transparently, and with your best interests at heart. They're not just badges; they're a testament to our dedication to excellence and continuous improvement:
